Keynotes Speaker

Professor & Deputy Director (Digital Health) of UCL Institute of Healthcare Engineering​

Professor of Human-Computer Interaction in the Department of Computer Science at UCL, and a member of UCL Interaction Centre (UCLIC, jointly supported by the Department of Computer Science and the Division of Psychology and Language Sciences). She was Director of UCLIC 2004-2011. In 2013, She was recognised as an academic role model in the School of Life and Medical Sciences, a testament to UCL’s support for interdisciplinary working. She also a parent and a grandparent. In 2015, she was appointed as the first Director of the UCL Institute of Digital Health (2015-2019); since the merger with the Institute of Healthcare Engineering, she is serving as Deputy Director of IHE. She was a Suffrage Science award holder (2016-2018). She featured in a UCL Spotlight in 2016.

Head of User Experience Design Lazada Group​

Sean Chiu is the Head of UX design in Lazada, bringing the Alibaba e-commerce design experience to the South East Asia market and conducting various user researches on globalocalization design with cross-border projects to adapt the culture. Previously, he has been contributing his expertise in user research, service design, creative design, product design and leading many product design projects in different business units inside Alibaba Group.

Head of Digital Experience at Telkomsel​

Pedro Custódio is a versatile executive adept at translating business problems into multi-context, multi-channel digital User Experience (UX) opportunities to boost revenue and meet client expectations. Expertise defining strategic UX/CX vision and guidelines across all digital touchpoints in multiple corporate environments, including international business, marketing, branding, and customer care. An influential leader with acute business acumen and expertise in building and leading global high-performance teams to drive transformational change, innovation, and value creation.

School of Computer Science, Human Computer Interaction Institute, Carnegie Mellon University​

Jason Hong is currently an associate professor in the Human-Computer Interaction Institute at Carnegie Mellon University, which is part of the School for Computer Science. His research lies at the intersection of human-computer interaction, privacy and security, and systems, focusing primarily on two questions: How can we use rich sensor data to improve our lives? How can we make privacy and security easier for everyone? His research group, CHIMPS (Computer Human Interaction: Mobility Privacy Security), have been generously funded by DARPA, National Science Foundation, IBM, Army Research Office, Microsoft, Nokia, Intel, Google, Portugal Telecom, Pitney Bowes, CMU Cylab, NQ Mobile, Samsung, Yahoo, the Alfred P. Sloan Foundation, and more. Our work has been featured in CNN, New York Times, BBC, CBS News, MIT Tech Review, World Economic Forum, and more.

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